A comprehensive range of stakeholders supporting the Smart Grid


  • aim for quality of service and value for money
  • expect value added services
  • micro-generation
  • energy efficiency
  • dynamic tariffs and liberalized suppliers’ market
  • participate in a business model

Electricity network companies

  • network owners and operators are focused on fulfilling customers’ expectations, efficiently and cost effectively
  • have to invest (or to defer investment with substitute technologies), while guaranteeing high levels of power quality and system security, coping with their own shareholders expectations for adequate remuneration

Energy service companies

  • providing “turnkey” solutions
  • managing earnings arising from cost efficiencies and savings

Technology providers

  • technology and business changes are there
    to stay
  • equipment manufacturers and solution providers will be key players for innovation
  • standardisation and a shared vision are key steps needed for assuring strategic developments providing open access, long-term value and integration with existing infrastructure


  • without research there is no innovation and without innovation there is no development
  • cooperation among universities and research centres, utilities, manufacturers, regulators and legislators must be promoted, for the successful development of new technologies as well as to overcome non-technical barriers


  • electricity grids are complex integrated systems, comprising sensitive interaction between generators, the grid systems, and the demands
  • these stakeholders have to cope with each other


  • open markets, harmonized rules and transparent procedures for enabling free energy trading
  • congestion management and reserve power must be resolved for a fully integrated market
  • customers will benefit from the ability to choose the energy supplier best suiting their requirements


  • play an important role by providing stable and clear regulatory framework, with well-established and harmonised rules across “Smart Grid minded” countries as in Europe
  • regulatory frameworks should have aligned incentives and a clear investment remuneration system, while keeping transmission and distribution costs as low as possible
  • effective and efficient innovation should be rewarded

Governmental agencies

  • new legislation by governments and lawmakers
  • plunging pressure on energy prices
  • deal with an environmentally friendly energy mix which may bring cost challenges

Advanced electricity service and solution providers

  • new business models will promote stakeholders participation
  • opportunity to offer demand side response products and grid services
  • electricity-intensive industries and other users will have their decisions influenced by market price changes

Continuous education

  • lack of skilled staff within manufacturers, grid operators, regulators and other stakeholders
  • a multidisciplinary approach (engineering, economic, regulation) needs to be foreseen